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    There was an issue applying my promo code

    Modified on: Tue, 17 Aug, 2021 at 3:34 PM

    If your voucher code was originally only numbers, it now includes the first 3 letters of your last name at the beginning. Please see the example below:


    Customer Name: John Smith

    Original Voucher Code: 123456

    New Voucher Code: SMI123456


    Code format


    6 or 7 numbers only

    The below is an example and your unique numbers will match the original voucher code you were sent.


    Your code now includes the first 3 letters of your last name at the beginning. Please see the example below:


    Customer Name: John Smith

    Original Voucher Code: 123456

    New Voucher Code: SMI123456

    Beginning with PWYH

    Redeem on your original purchase site detailed in your voucher confirmation.


    If you’re still having issues, please submit a General Question request using the 'Submit a Request' button and one of our team will be able to help you out.

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