If your voucher code was originally only numbers, it now includes the first 3 letters of your last name at the beginning. Please see the example below:
Customer Name: John Smith
Original Voucher Code: 123456
New Voucher Code: SMI123456
Code format |
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6 or 7 numbers only | The below is an example and your unique numbers will match the original voucher code you were sent.
Your code now includes the first 3 letters of your last name at the beginning. Please see the example below:
Customer Name: John Smith Original Voucher Code: 123456 New Voucher Code: SMI123456
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Beginning with PWYH | Redeem on your original purchase site detailed in your voucher confirmation. |
If you’re still having issues, please submit a General Question request using the 'Submit a Request' button and one of our team will be able to help you out.
